Product · Communications

The reward only counts if the message lands.

Flows send through WhatsApp, email and push with approved templates, variable tokens and delivery receipts. Every send is logged, traceable and replayable — and opt-outs are enforced before a message ever queues.

WhatsApp, first-class

Where your customers actually read.

Meta-approved template management, per-conversation cost passthrough with no markup, delivery receipts on the message log, and STOP handling that writes straight to the suppression list.

WHATSAPP · reward_msg delivered ✓✓
Sindi, your 5th order — Gold unlocked 🏅 Show this for a free dessert on us.
Claim it
Voucher FH-2291 — valid till Friday. Show it at the till.

Every channel, one log

Sent, delivered, read — or exactly why not.

Templates with variables

Write once with tokens like { participant.first_name } — previewed with real data before you publish.

Delivery logs, end to end

Each message shows queued → sent → delivered with timestamps and provider receipts. Failures say the cause and the fix.

Consent enforced

Opt-outs and suppression lists are checked at send time, per channel. POPIA-aware by construction, not by policy document.

Sandbox renders, never sends

Test sends render the full message and log it as simulated. Nothing reaches a real phone until a flow is live.

Say it where they'll see it.