Who it's for

Wherever a repeated habit drives revenue.

Every example below is the same engine: events in, a flow in the middle, a challenge and a reward out. Each card shows the play it runs.

Retail and e-commerce

Reward the behaviour that brings shoppers back.

Rising acquisition costs make every lost customer expensive, and one-off discounts rarely build loyalty. Flyhalf tracks what customers buy, then rewards the behaviour that brings them back.

In development Tracking what customers view, and what they leave in a cart, is in development.

A shopper carrying bags out of a small clothing shop

Fashion

Complete the Look

A shopper who buys a dress gets a WhatsApp challenge: add matching accessories within seven days to unlock a reward.

Trigger
order.completed · dress
Condition
accessories within 7 days
Action
WhatsApp challenge → reward

Speciality grocers

Local Producer Passport

Customers who buy from five local suppliers earn a "Farm Supporter" badge and an exclusive discount.

Trigger
order.completed
Condition
five local suppliers
Action
Award badge · Farm Supporter + discount

Electronics

Setup rewards

New buyers earn accessory credit for watching setup guides and registering their warranty within 14 days.

Trigger
order.completed
Condition
guides watched + warranty registered
Action
Grant reward · accessory credit

Beauty

In development

Restock reminders

A personal refill offer sent around the time a customer's product usually runs out, based on their past orders.

Trigger
usual reorder interval reached
Condition
no reorder yet
Action
WhatsApp · refill offer

Hospitality and dining

Reward direct bookings and repeat visits.

Hotels and restaurants often have customer data split across sites and rely on high-commission booking and delivery platforms. Flyhalf sits on top of existing POS and PMS systems and rewards direct bookings and repeat visits.

A waiter setting a table on a restaurant terrace

Hotel groups

Cross-property passport

Guests who book direct at three properties within 12 months unlock a free weekend and a "Global Nomad" badge.

Trigger
booking.completed · direct
Condition
three properties in 12 months
Action
Award badge · Global Nomad + free weekend

Coffee chains

Morning commuter streak

Customers who order before 8 am four days a week are rewarded for the habit.

Trigger
order.completed · before 8 am
Condition
four days this week
Action
Grant reward + WhatsApp

Restaurants

Mid-week traffic

Regulars who have not been in this week get a time-limited WhatsApp offer for a quiet Tuesday afternoon.

Trigger
Tuesday 14:00 · schedule
Condition
regulars, no visit in 7 days
Action
WhatsApp · time-limited offer

Health and fitness

Catch a routine as it starts to slip.

New gym members often drop off within their first month. Flyhalf watches attendance and sends a nudge when a routine starts to slip.

A small group stretching after a class in a gym studio

Gyms and studios

21-day habit

Members who check in for three straight weeks earn a badge and a smoothie-bar voucher.

Trigger
visit.checked_in
Condition
weekly streak = 3
Action
Award badge + voucher

Meal-prep delivery

Order streaks

Customers who order four weeks in a row move up to free delivery.

Trigger
order.completed
Condition
weekly streak = 4
Action
Webhook → free delivery

Any membership

Save the streak

When the last week that keeps a streak alive is closing, a nudge goes out before it ends — not a guilt trip after.

Trigger
streak.at_risk
Condition
streak ≥ 2 weeks
Action
WhatsApp · one visit keeps it

Also works for

One engine, other habits.

The same engine applies wherever a repeated habit drives revenue.

Subscription software

Onboarding quests that reward users for connecting an integration or inviting a teammate.

Streaming and media

Milestone badges and perks for a service's most engaged listeners and viewers.

E-learning

Timed challenges that reward learners for finishing a difficult module.

Financial services

Savings streaks, with any rate boost or cashback granted by the provider's own systems.

Travel

Rewards for off-peak or lower-carbon choices, fulfilled through the operator's own programme.